Shipping policy

Thank you for shopping with Branded Eight. Below you’ll find details on how we process and deliver your order.

Processing Time

Orders are processed within 1-2 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout.
Standard delivery typically takes 2-8 business days, depending on your location.
Express shipping may be available at an additional cost.
Delivery times are estimates only and may vary due to factors beyond our control.

Order Tracking

Once shipped, you will receive tracking details via email so you can follow your order’s journey.

International Shipping

We currently do not ship outside of Australia.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging so we can assist you.

Contact Us

If you have any questions about shipping, please reach out to us at: brandedeight@gmail.com